Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.

The balance due will be secured prior to your arrival to pick up your vehicle. Please arrange to have the funds available on your nominated account a few days prior to pick up. Accepted credit cards include Visa, Mastercard which incur a 1.95% fee (along with Amex and Diners Club which attract an additional 5.5% per transaction.)

AMENDMENT
An amendment fee of $22.00 may apply and will be charged by the supplier directly should you decide to make changes against your confirmed booking.

CONDITIONS OF HIRE
The Rental Agreement is an agreement between the prospective hirer and the Company to rent the vehicle including all accessories, tools, tyres and equipment and any replacement vehicle (the vehicle).

VEHICLE CONDITION AND RETURN
The vehicle is delivered to the hirer in good operating condition with the seal of the odometer unbroken. The hirer agrees to return the vehicle in the same condition (except for ordinary wear and tear NOT INCLUDING WINDSCREEN OR TYRE DAMAGE) together with all tools, tyres, accessories and equipment to the location and on the date specified (or sooner, if demanded by the Company) on the Rental Agreement. The Company may take possession of the vehicle without prior demand and at the hirers expense, if it is illegally parked, used in violation of the law or of the agreement or if it is apparently abandoned. If the seal of the odometer is broken the person responsible will be reported to the appropriate authority and the hirer is responsible for extra charges based on 500 kilometres per day at 50c per kilometre.

Note: The company must be notified and agree to any extension of the period of hire beyond that stated on the agreement in advance of the return date and time or the vehicle will be immediately reported as stolen.

UNAUTHORISED AND PROHIBITED USE
Persons who must not drive the vehicle
(a) A person who is not identified on the agreement or has not been identified in writing to the company or approved by the company in writing.
(b) A person who is not licensed for that class of vehicle.
(c) A person whose blood alcohol concentration exceeds the lawful percentage.
(d) A person who has given or for whom the hirer has given a false name, age, address or drivers license details.
(e) A person whose drivers license has been cancelled, endorsed or suspended within the last three years.
(f) A person who has held a drivers license for less than two years.

CIRCUMSTANCES IN WHICH AND/OR FOR WHICH THE VEHICLE MUST NOT BE USED:
(g) Outside the area of use limitations shown on the agreement.
(h) On unsealed roads or off road conditions unless authorised by the company in writing or the face of the agreement.
(i) To carry persons for hire or to carry any inflammable, explosive or corrosive materials.
(j) To propel or tow any vehicle, trailer, boat or other object unless the company has authorised such use in writing.
(k) To carry any greater load and/or more persons than is lawful or use in a manner or for a purpose other than for which it was designed and constructed.
(l) For racing, pacemaking, reliability trials, speed trials, hill climbing or being tested in preparation for those purposes.
(m) In a dangerous manner.
(n) In contravention of any legislation or regulation controlling vehicular traffic or for any illegal purpose.
o) Unless specified at the time of booking, interstate travel is prohibited.

Note: If the Company received intimation regarding the vehicle being used to travel interstate without prior approval, the hirer will be charged a fee of $45 per day. Further, the vehicle will no longer be covered under any company policy.

INSURANCES
All vehicles are insured. The hirer is given the benefit of this coverage subject to the conditions of hire. The insurance excess (deductible) on our vehicles is AUD2750.00 (or AUD5000.00 for the Mercedes) NB: the excess may vary for single vehicle accidents or by driver age (as outlined below). This means if the vehicle is damaged while rented by you, you will be liable for this cost . You can cover yourself against this outcome by taking out excess reduction cover (Collision Damage Waiver).

Single Vehicle Accidents incur the excess of $3300.00 regardless of whether a Collision Damage Waiver has been selected and regardless of age.

FINANCIAL OBLIGATIONS
Special Note: Joint hirers and all drivers are jointly responsible under the agreement.

The hirer is responsible at all times and will pay the company by allowing and authorising the company to debit their credit card/deposit for the balance of the following charges:

a) All rental charges specified on the agreement.
b) All charges claimed from the company in respect of parking or any other traffic violations incurred during the period of hire or until such later time as the vehicle is returned to the company.
c) All loss or damage to the motor vehicle (including loss of use), third party damages, legal expenses, assessment fees, towing and recovery, storage and company service charges where

(i) any condition of the agreement or any special condition on the agreement has been breached.
(ii) the vehicle is involved in a single vehicle accident unless the Company waives such loss to a single vehicle liability amount shown on the agreement.
(iii) the hirer has left the vehicle unlocked or left the keys in the vehicle and/or has not kept the key secure.
(iv) the under body of the vehicle is damaged regardless of cause when no other vehicle is involved.
(v) the vehicle is totally or partially immersed in water regardless of cause.
(vi) the interior of the vehicle is damaged regardless of cause when no other vehicle is involved.
(vii) the tyres of the vehicle are damaged other than by normal wear.
(viii) the vehicle is damaged by driving it under or into an object lower than the height of the vehicle.
(ix) the hirer has failed to maintain all fluid and fuel levels or failed to immediately rectify or report, to the company any defect of which the hirer becomes aware
(x) the vehicle is damaged by loading or unloading, other than normal wear
(xi) the hirer fails to secure properly any load or equipment which leads to loss caused by any part of said load or equipment

Special note:
1. If the hirer has paid by use of a credit card or directed the company to bill charges to some other person, corporation, firm or organisation who or which fails to make payment when due, the hirer will immediately pay the full amount due to the company on demand.

2. If the Company does not receive the amount due for its services within 30 days from the due date, the Company has the right to forward the outstanding account to a debt collection agency. Also, in such cases the Company will charge a lodgement fee equivalent to the commission charged by the debt collection agency.

DAMAGE COVER
If the hirer acts within the terms and conditions of this agreement the company may grant damage cover (including legal costs incurred with the company's consent) for hirers benefit in respect of damages to the vehicle or third party damage other than any property owned by the hirer (or any friend, relative, associate or passenger) or in the hirers physical or legal control. This cover is subject to:
(a) hirers payment of the damage/loss liability charge stated on the agreement.
(b) hirer not having acted or having caused any other person to have acted in any manner which is in contravention of the agreement including the special conditions .
(c) hirer not being covered under any policy of insurance.
(d) hirer providing such information and assistance as may be requested and, if necessary, authorising the company insurer to bring, defend or settle legal proceedings, but the company shall have sole conduct of the proceedings.

GENERAL PROVISIONS
a) Hirer will promptly report any incident involving loss or damage to the vehicle or loss involving the vehicle while rented under the agreement to the company location where the vehicle was hired and will deliver to the company immediately, every summons, complaint or paper in relation to such loss. Compliance with this sub-paragraph does not excuse the hirer from reporting all incidents to police or other proper authorities.
b) Hirer releases and holds harmless the company (and its agents and employees) from all claims for loss or damages to their personal property, or that of any other person left in the vehicle, which is received handled or stored by the company at any time before, during or after this rental period, whether due to the company's negligence or otherwise.
c) Except as provided by law no driver or passengers in the vehicle shall be or deemed to be the agent, servant or employee in any manner for any purpose whatsoever.
d) The company gives no express or implied warranty as to any matter whatsoever including without limitation the condition of the vehicle and equipment, its merchantability or fitness for any particular purpose.
e) No right of the company under this agreement may be waived except in writing by an officer of the company.
f) Words used in the agreement to denote any gender shall include all genders, singular words include the plural, and noted on the agreement.

Note: Outside the normal opening hours, depositing the keys and documents in a letter box does not mean the end of rental. You remain liable for any damages until an employee from Advance Car Rental takes the possession of the vehicle, documents and keys.

FUEL
The vehicle must be returned with the amount of fuel equal to that at the time of the rental. If the vehicle is returned with less fuel the difference will be charged at a rate which may include a service component unless prior arrangements have been made and noted on the Rental Agreement.

PRICING
Vehicle rental rates change very frequently. A rental quote may be received via many channels including but not limited to direct telephone lines and company website. Unless specified, a rate quote you receive is merely indicative of the rates then being offered and creates neither legal rights nor practical expectations of vehicle availability or the continued applicability of the quoted rate.
Rates quoted on the web site are based on Cash Payment in Advance, Limited supply available and KM restrictions apply.
Rates quoted on web site are exclusive of Goods and services Tax,Vehicle Registration Recovery Fee, Contract Processing fee,Collision Damage Waiver and any premium location surcharge if applicable.

Note: Web specials, deals, offers, and discounted rates are not applicable during and around school and public holidays.

OFFICE HOURS:
Melbourne:
Monday to Friday 8.00am-6.00pm
Saturday and Sunday: 8.00am-3.00pm
Vehicles picked up or dropped off outside of these hours will be charged accordingly.

NB: We only service Tullamarine Airport (we do NOT service Avalon Airport)

Melbourne Domestic Airport
Open 24 hours a day

AFTER HOURS PICK UP AND DROP OFF
A surcharge of  AUD38.50 will apply to after hours collections or returns at our airport locations (between 10:30 pm to 6:59 am).

A surcharge of AUD22.00 applies to after hours collections or returns at our Melbourne location (Mon-Fri between 6pm and 8am / Sat-Sun 3pm and 8am). If both pick up and drop off are outside of office hours a surcharge of $44.00 will apply.

LATE COLLECTION/RETURN SURCHARGE
If vehicle is not returned on time allocated or unless notified, a grace period of 29 minutes will be granted. Extra hours will be charged as follows.
0-29 minutes - no charge.
30 minutes - 59 minutes: 1/2 the daily rate
over 1 hour - 1 full day is charged

EARLY RETURNS
There will be no refunds given for the early return of rental vehicles.

Public Holiday Surcharge
A public holiday surcharge of AUD33.00 applies for all pick ups and drop offs on:
Monday 26th December, 2011
Tuesday 27th December, 2011
Sunday 1st Jan, 2012
Monday 2nd Jan, 2012
Thursday 26th Jan, 2012
Monday 12th March, 2012
Friday 6th April, 2012
Saturday 7th April, 2012
Monday 9th April, 2012
Wednesday 25th April, 2012
Monday 11th June, 2012
Tuesday 25th December, 2012
Wednesday 26th December, 2012

LIMITED KILOMETRES
Please note that 100kms per day only are included in the base rental price of your booking for all vehicles. Additional kilometres will be charged as below:

Holden Commodore - 22c per additional kilometre
Mitsubishi Outlander - 22c per additional kilometre
Toyota Commuter - 22c per additional kilometre
Toyota HiAce - 22c per additional kilometre
Toyota Tarago - 22c per additional kilometre
Hyundai Getz  - 22c per additional kilometre
Toyota Corolla - 22c per additional kilometre
Toyota Camry - 22c per additional kilometre

Mercedes Benz CLK 320 - 89c per additional kilometre

CANCELLATION TERMS
Note: The initial deposit is non-refundable. Along with the deposit the following charges will apply:
If cancelled within 48 hour of pick-up a flat fee of $55.00 will apply
There is no refund for late pick up or early return of vehicle.
   

在本网站预订的条款

免责声明
本网站上的租车费用通常会有大幅的折扣。 这是通过我们的协议价格和大宗购买力而制定的。 在极罕见的情况下，由于我们或车辆供应商的错误，租车费率可能会被不正确地显示。 在这种情况下，如果你是以不正确的租车费率与我们进行预订的，我们将通知您任何价格变动的情况，让您选择继续进行预订或取消。 我们会尽一切努力更新我们网站上的信息，但我们不能保证本网站是不存在错误或遗漏的，并保留随时更新或更改已发布的信息的权利。

责任
对于因您依赖于本网站包含的信息，包括但不限于您使用（或无法使用）任何本网站所描述的，或通过本网站所购买的产品或服务而导致的任何直接，间接或后果性的损失或损害（包括但不限于：任何意外，受伤，延误或丧失享受），在法律允许的范围内我们/网站所有者对您（或任何第三方）将不承担责任（无论是在合同，民事侵权行为或其他方式）。

当您提取车辆时，你将被要求签署与车辆供应商之间的租赁协议。 您对车辆的租赁和使用将受租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料的管辖。 该租赁协议是您与供应商之间签署的，我们对您（或任何第三方）将不会就租赁协议的条款及提车时由供应商提供给您的任何其他文件或资料而承担任何责任。

虽然我们将尽合理努力，以确保我们仅代表信誉良好的供应商，但是我们不保证有关的任何第三方（供应商）的产品或服务的适用性或适合性，也不会承担任何车辆的质量或适用性方面的责任。 我们欢迎我们的客户根据其与供应商的体验给予反馈意见。 我们可以行使我们的自由裁量权，在解决您与租车提供商之间可能产生的任何争议时，为您提供合理的协助。

关于您使用本网站及本网站所载的资料，我们对您所负的总体责任将不会超过您所支付给我们的，与预订/租车有关的预付订金的金额。 因恶劣天气而取消的预订将不会得到退款。 同样，我们强烈建议您购买旅游保险。您对本网站的使用是由新西兰的法律，以及新西兰法院的司法管辖权所管辖的。

预订信息
如需预订，您必须完成我们的预订表格，该表格方便使用且采用了最新的加密技术。 我们一旦收到您的表格，将视车辆的可用情况，通过电子邮件确认您的预订，并会发送给您确认凭证和发票。 您需要预付订金以确保租到您要的车辆（如保证预订页面上所显示的），在您的预订得到确认后，该订金只能使用信用卡支付。 请注意，当您使用信用卡或借记卡付费时要被收取1.95％的手续费。

当你已经通过电子邮件收到确认凭证时，该预订即被确认，而在此阶段预付订金将会在您的卡上提走，并成为不可退还的费用，同时在供应商的条款中所列明的任何取消费将会变得适用。 在收到确认时，请仔细检查您的详细资料，如果有任何不正确的信息请立即通知我们，因为该确认可能无法在稍后的日期进行更改。

如果您是通过电话预订的，请确认您已经事先阅读了与您想租赁的车辆相关的条款和条件。 我们负责预订的顾问会询问您是否已阅读并同意这些条款，然后才会继续为您履行预订。 车辆承租人应该始终有责任确保自己充分了解我们的网站上所显示的各项条款。

信息披露
在本网站上预订，您明白我们会透露您的信息给您所选择的租车供应商，以提供所要求的租赁服务。

更改
请注意，有些供应商会将之后的更改视为是一个新的预订，并且会应用最新的租车费率，就所作出的更改重新计算整个租车期间（而不只是更改发生后）的预订金额。 如果租赁期限增加，可能需要支付额外的预付订金。 如果租赁期限缩短而导致租车费用减少，预付订金的金额将维持不变，原始订金和租车期更改后应付订金之间的差额将被没收（它不能被用来支付剩余的租车费）。 倘若需要更改已确认的预订，请使用您的确认邮件中的更改请求链接。 任何改动都应视情况而定并需要得到租车提供商的批准。 除了载列于其条款中的租车供应商关于变更的政策之外，以下费用将适用：
租车更改费（所有费用均以当地货币表示）：
倘若需要更改日期或时间，并因此而导致租车费的重新计算，或者需要更改车辆类型或地点：$25.00
要在已确认的预订中添加或删除额外项：$10.00
如果你的更改要求未被车行接受，不收取更改费。

车辆的载客人数和驾驶的适宜性
在任何情况下搭乘您的车辆的人数都不得超过您所租赁的车辆合法注册的乘客人数，如果您的做法违反了这项规定，您的保险可能会无效。 车辆上安全带（和乘客）的数量均在本网站上的每个车辆旁边注明。 其中所显示行李箱容量仅仅是一个指示值，如果您无法将您的全部行李装入车中，我们概不负责。 您有责任选择一个在您的能力范围内的旅程。 车辆供应商可以拒绝将车辆出租给任何他们认为不适合开车或不符合资格要求的人。 在这种情况下，我们无需向您承担任何其他责任。

退款政策
我们致力于为客户提供优质的服务，目标是让客户完全满意。 在出现取消的情况下，任何退款或处罚的详细情况均载列于您所选择的车辆的条款和条件中，你在接受预订时已被要求阅读这些条款和条件。 如果您对我们的服务不满意，请在预订（或预订的要求）作出后的48小时内与我们联系,我们将努力解决任何问题，并确定是否需要进行补偿。 如果您的租车过程已经结束，而您对您所租赁的车辆不满意，我们很乐意协助您从租车服务提供商那里要求赔偿。

本网站是由Car Rental Republic Ltd所拥有和经营的，它是在全球范围内专项进行汽车租赁分销业务的。 我们的金融中心和营销办事处设在Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand。 澳大利亚办事处设在Suite 3.01, 11 Queens Rd, Melbourne VIC 3004。感谢您与我们预订。